What careful watchwork actually looks like.
The difference between a rushed service and a thoughtful one isn't always visible at first. Here's what we do differently and why it matters for the watch in your hands.
Back to HomeSix things that shape how we work
Written records for every job
Each completed service is documented. You leave with a written summary of what was done.
No surprise costs
If something unexpected comes up, we stop and ask before proceeding. Nothing is added to your bill without discussion.
Dedicated workshop tools
Timing machines, ultrasonic cleaners, and pressure testing equipment — used because the work requires them.
Process photos on request
For heritage rebuilds, we photograph key stages and share them with you so the work stays visible from start to finish.
No obligation assessment
Bring the watch in, we'll look at it and let you know what we find — before you commit to any service or spend.
Bangkok-based, reachable
The workshop is on Thonglor Soi 13. You can visit in person, ask questions, and see where the work is done.
What each benefit actually means
Trained hands, not guesswork
The watchmakers at Nakorn Timeworks have formal training in mechanical horology and working experience across a wide range of Swiss and Japanese movements. For heritage pieces especially, this matters: older calibres have quirks and tolerances that reward familiarity. When we're not familiar with a particular movement, we say so and advise accordingly rather than attempting work we haven't done before.
The right tools for the job
A timing machine tells us how a mechanical movement is actually performing — amplitude, beat error, rate across positions. An ultrasonic bath cleans movement components more thoroughly than any manual method. Pressure testing equipment verifies water resistance properly rather than on assumption. These aren't luxuries; they're what separates a workshop from a counter that changes batteries.
You're kept in the picture
We reach out when we find something unexpected. We share photographs during complex work so you're not waiting blindly. We explain what we recommend and why, and we're equally clear when we don't recommend anything at all. The goal is that you finish a service understanding your watch better than when you brought it in.
Transparent from the start
Service prices are listed clearly on the Solutions page and are starting figures for each category. If a job requires additional parts, we itemise those separately and ask before ordering. We don't bundle in services you didn't ask for, and we don't inflate estimates. A straightforward quartz service has a straightforward price.
Work you can measure
After a movement rebuild, you'll have timing machine readings showing rate and amplitude. After case work, we discuss what was done to each surface. You receive a written service record. This matters because it gives you a baseline for the future — the next time a watchmaker asks about the service history, you'll have something concrete to show them.
How this differs from a typical watch counter
| What you're looking for | Typical counter service | Nakorn Timeworks |
|---|---|---|
| Assessment before quoting | ||
| Written service record provided | ||
| No work added without approval | ||
| Timing machine verification | ||
| Ultrasonic movement cleaning | ||
| Process photos for rebuilds | ||
| No-obligation initial assessment | ||
| In-person discussion available | Varies |
Things you won't find everywhere
Documented service history
We provide a written record of what was done, which parts were replaced, and any observations from the assessment. Over time, this builds a proper service history for the watch.
Honest advice, including when to wait
If a watch doesn't need work yet, we'll say so. If a repair would cost more than the watch is worth, we'll explain that clearly. You make the decision with full information.
Photography during complex work
For heritage movement rebuilds, we photograph the movement at significant stages. These photos are shared with you — not for decoration, but because transparency has real value.
Explanations, not just receipts
When you collect the watch, we explain what was found, what was done, and what to expect from the piece going forward. Questions are welcome — they help both sides.
Some context
12+
Years of watch servicing experience
600+
Watches serviced or assessed
3
Focused services, done carefully
100%
Work discussed before proceeding
Horological Society — Member
Active membership in the Thai Horological Association, with participation in regional professional development events.
Swiss Movement Certification
Lead watchmaker holds certification in mechanical movement servicing from a Geneva-based training programme.
Customer Satisfaction
Consistently rated 4.8 out of 5 across independent review platforms for communication and service quality.
Ready to enquire about your watch?
A short message is enough to get started. Tell us about the watch and what you've noticed, and we'll take it from there — no rush, no pressure.
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